Las Vegas, NV

  • Security Data Supply (SDS) is a nationwide technical equipment distributor of security-related brands offering video surveillance, access control, intrusion detection, and more. “With 21 locations and an owner behind every counter,” explains Las Vegas owner Michael Broussard, “SDS prides itself on big-store benefits with personalized, local service.”

    That service relies heavily on incoming calls and phone-in orders, so when the SDS Las Vegas office, equipped with Cox-supplied gear and a Cradlepoint device, began having VoIP issues, Branch Manager Michael Hauk realized they needed a fix. The staff frequently experienced jitter, daily dropped calls, and lengthy router reboots every couple of weeks. As SDS was already familiar installing Island products for customers, they decided to solve their VoIP challenges with a known entity, Island. Following installation SDS immediately improved call quality, with not a single call dropped in the first three weeks of setup. Thanks for the vote of confidence, Michael Hauk/SDS; we’re happy to serve.

  • Router: Island
    ISP: Cox
    WiFi Source: TP Link APs
    OtherEquipment: Alta Lab Switches
    Users:‍ ‍

Valencia, CA

  • With 500+ 5-star reviews, owner Gary Borg and Shellback Plumbing and Drain prides itself on honesty, integrity, and high-quality plumbing services to the LA area. Because everything that affects the business runs through the Internet--all phone calls, scheduling, dispatching of technicians, and record-keeping—downtime or disruption of service simply cannot be tolerated. To meet this high bar, they installed the Island router with two Internet connections: Spectrum Business as the primary, and AT&T Fiber as backup. Equally important to Island’s enterprise-grade reliability was its superior failover technology.

  • Industry: Plumbing Service
    Router: Island
    ISP 1: Spectrum Business (primary)
    ISP 2: AT&T Fiber (backup)
    WiFi Source: 1 Unify AP Pro
    Equipment: 1 NETGEAR unmanaged switch
    Devices: 25
    Users: 1
    Reseller: Swiftec Internet Solutions

London, Ontario, Canada

  • While the message content is specific to faith, communicating with congregations in today’s large houses of worship shares the same cutting-edge technology found in live theater and performance venues throughout North America, including large video screens, sophisticated lighting options and extensive audio equipment. Dan Nagle set up the system for the Word of His Power Church as a dedicated, local network with wired devices; Wi-Fi is used mainly for the sound system controllers. Island fulfills the church’s requirements for reliability, flexibility for multiple VLANs, the security to lock the system down, and for dual-WAN redundancy.

  • Industry: Large Venue AV
    Router: Island
    ISP: Rogers
    WiFi Source: 1 Access point
    Equipment: 2 D-Link switches
    Devices: 15
    Users: 10
    Groups: 2

    Reseller:     Dan Nagle, Tech Direction
    Site: techdirection.com

Los Angeles, CA

  • Currier & Company is a global leader in the aviation fueling and oil & gas engineering industry, encompassing an engineering firm and large construction company. With personnel spanning East and West coasts, lead designer Michael Guild needed a fast, secure, and reliable VPN to exchange large amounts of data. Island’s VPN with its built-in WireGuard, installed for nearly a year, now has 40 remote VPN clients, with 10 to 30 active at any given time, providing “the best of both worlds.” Guild shares that thanks to the app’s simplicity, no noticeable reboots, and the unlimited VPN connections, he can quickly manage the network alongside his engineering responsibilities. On the support front, he adds, “I can’t lie-I’ve been needy and Island support has been killer. I reported an issue and received an email response in an hour. Their bug-squashing is legendary.”

  • Industry: Aviation Oil & Gas
    Router: Island
    ISP: Spectrum
    WiFi Source: Alta Labs AP6 Pro access points
    Other Equipment: Cisco switch
    Devices: 80
    Users: 31

Los Angeles, CA

  • Curt Cash uses raw audio dialog, music, and special effects to create ads, TV spots, movie trailers, and other streaming media. He works for a major finishing house where every project must be assembled, mixed, and mastered to perfection—and on time. Curt downloads, edits, and uploads 10-30 gigabyte files all day via VPN; not surprisingly, Internet performance plays a significant role. With Island, Curt has seen download speeds enhanced by nearly 3x. He isolates his work setup with a Fortinet firewall on one port and uses separate ports for personal devices. Curt reports, “The app’s GUI is clean and simple, yet thorough with comprehensive analytics. I was sold from day one—I spend far less time staring at progress bars, which is really all I need to say.”

  • Industry: Audio/Video Production
    Router: Island
    ISP: Spectrum, 1GB down, 40 MB up
    WiFi Source: UniFi AP, personal network only
    OtherEquipment: Fortinet FG-60F (work network), 2 Netgear switches (personal network)
    Devices: 50
    Users: 3
    Groups: 8

Valencia, CA

  • Cosmic Plastics produces epoxies, alkyds, and other specialized compounds that have helped mold new technology in the defense, aerospace, and electronics industries for over 60 years. Their 72,000 sq ft. facility in Valencia, CA, houses all manufacturing and offices, frequently hosting ISO auditors and vendors with laptops to accommodate the myriad of standards requirements related to their products. For these extended visits, a robust and secure guest WiFi LAN is a must. With Island’s routed, not switched, ports, a solution was accomplished by simply plugging the guest WiFi into a separate port on Island, eliminating the possibility of any guest access concerns. To ease everyday operation, a Cosmic employee was trained to pause or schedule Internet access with the Island app, “with just a few taps—no complicated policies, no professional service necessary—just a time and expense saver.” Island has been installed at Cosmic for more than 2 years.

  • Industry: Defense Manufacturing
    Router: Island
    ISP: AT&T dedicated fiber
    WiFi Source: Ruckus APs
    Equipment: 2 HP file servers, Cisco switch
    Devices: 50
    Users: 20
    Groups: 3

    Reseller: Golden Oak Technologies, Inc.

San Antonio, TX

  • Litigation specialists SA Legal Solutions have over 200 jury trials and 15 years of experience leveraging the efficacy of video testimony as powerful evidence for their legal clients. After recording hours of witness depositions in the field, the subsequent challenge is getting data, ~10GB per deposition, back to the office securely. The previous VPN solution “was slow and unreliable.” On a friend’s advice, they switched to an Island router with built-in WireGuard VPN at both home and office. Ten users connect remotely every day using the WireGuard client. Founder Blake Boyd notes, “Many times we need to playback video last minute using Island. The reliability of the VPN is paramount; we didn’t realize how slow our previous hardware was until we converted to Island. Our speed and uptime have improved drastically.”

  • Industry: Legal Solutions Office
    Router: Island
    ISP: Lumen 500/500 fiber
    WiFi Source: Amplifi APs
    Equipment: NETGEAR managed switch
    Devices: 30
    Users: 12

    Setup: Home
    ISP: Spectrum400/400 cable
    WiFi Source: Linksys Velop
    Equipment: NETGEAR managed switch
    Devices: 70
    Users: 3

Tampa, FL

  • Mobile Tech Solutions is a major AV installer in Florida. Roughly ten years ago, they started seeing big changes on the networking side of home installs, citing an evolution in today’s market: “90% of clients realize that networking is as important as electricity.” One such client is Dr. Santo BiFulco out of Tampa, FL, who equips his office and two homes with Island. Initially outfitted with a well-known high-end router manufacturer, Dr. BiFulco started to notice frequent router failures and Internet drops—exacerbated by poor support. He needed “beefy, bullet-proof” routers and Island has delivered—every issue he had was resolved within 48 hours, with added benefits of enhanced performance, default security filtering and a simplified user experience. The doctor’s main home previously experienced frequent outages, but Island’s dual-WAN “switches over in a couple of seconds—it’s now seamless.” Equally important to the features above, Dr. BiFulco is a passionate music lover with 30 Sonos devices located throughout his property. Island easily handles the device load, and he’ll soon begin using its integrated VPN to connect his office to both homes.

  • Medical Office
    Router: Island
    ISP: Spectrum
    WiFi Source: Unifi APs
    Equipment: Ubiquiti switches
    Devices: 22
    Users: 1 Main

    Home
    Router: Island
    ISP: Frontier 1 gig
    Secondary ISP: Spectrum
    WiFi Source: Netgear APs
    Other Equipment: 2 Araknis switches
    Devices: 150
    Users: 4
    Groups: 1

    Reseller: Mobile Tech Solutions
    Site: mtincsolutions.com

San Antonio, TX

  • Finck Cigars has been a mainstay in San Antonio commerce for over 130 years. Owned and operated by generations of the Finck family, the business offers fine cigars sourced worldwide, plus its own Travis Club label made locally. Planning its fourth retail location caused a rethink of the router driving each store. “The biggest deciding factor,” explained Steven Finck, “was Island’s ability to support dual-WAN for backup Internet so we’re always up. And the easy IP reservation feature keeps PoS terminals communicating smoothly.” The built-in VPN gives him quick access to store data from any location, including his home using the VPN client. As for performance, credit card transactions are “almost instant.” Technically curious, Steven adds “the ease of use is incredible; geek mode, with all that info at your fingertips, has given me a better understanding of networking—I’ve become the junior IT person.”

  • Industry: Retail
    Router: Island (per store)
    ISP: Spectrum
    Secondary ISP: AT&T
    WiFi Source: UniFi AP's
    Other Equipment: Variety of Cisco, Fortinet and Unifi switches
    Devices: 12-15 permanent
    Users: 30-40 average with patrons